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Merchants have seen sudden account closures without explanation, poor customer service communication, difficulties with the account setup process, particularly for high-risk businesses, and a lack of support when encountering problems with their system.

How to Access Your Statement Online

  1. Log in to your Helcim account
  2. Click the Payments icon
  3. Click Transactions
  4. Click Credit Card Batches
  5. View your open batches
  6. Click on a batch to see details or transactions
  7. Click the three dots to the right of the screen to open the actions menu
  8. Select Export as PDF, Export as CSV, Print, Settle, or Email batch report

Let’s dive in and discover just what you’re paying!

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